Terms of use

2. Service

Rinova is software that lets you play content on screens and manage them remotely: upload content, build playlists, schedule, monitor screens.

Playback runs on a player – a Raspberry Pi, a device with a browser or an LED system. You can obtain players from us, set them up yourself or run them in a browser.

Content is cached on the player. If the internet connection drops, playback continues; changes arrive as soon as the connection is restored.

3. Account

Use requires an account with valid details. Access credentials must be kept confidential; you are responsible for actions taken under your account. We recommend two-factor login.

You may create additional users. You are equally responsible for their conduct.

4. Trial period

New accounts can try the platform free for 14 days. No payment details are required and there is no automatic renewal. After expiry the account is paused until you choose a plan; your content is retained.

5. Prices and billing

The tariff valid at the time of contract applies. Billing is per registered screen and month, all prices net plus VAT.

Every registered player counts as a screen. If you remove a screen, it is no longer billed from the following billing period.

With annual payment the reduced price applies for the whole term.

6. Term and termination

Monthly plans can be terminated at the end of the current month, annual plans at the end of the term. An e-mail to support@rinovasignage.com is sufficient.

After the contract ends your data remains accessible for 30 days and is then deleted. We delete earlier on request.

7. Your content

Content you upload and play remains yours. You warrant that you hold the necessary rights – in particular to images, videos, music and fonts – and that the content does not violate any laws.

We do not review content in advance. We may block obviously unlawful content and inform you.

8. Availability

We operate the platform with customary care but do not promise any specific availability. We announce maintenance where possible and schedule it for low-traffic periods.

If our server fails, playback on the screens continues because content is stored locally. Only changes and monitoring are unavailable during that time.

We cannot be held responsible for disruptions beyond our control – the customer's internet connection, power outages, defective hardware, outages at VNNOX or other third parties.

9. Liability

We are liable without limitation for intent and gross negligence and for injury to life, body or health. For slight negligence we are liable only for breach of essential contractual obligations, limited to the typical, foreseeable damage and at most to the fees of the last twelve months.

We are not liable for lost profit or indirect damage.

10. Data protection

How we handle data is described in the privacy policy. If we process personal data on your behalf, we conclude a data processing agreement on request.

11. Changes

We may amend these terms, for example for new features or changes in the law. We announce changes at least 30 days in advance by e-mail. If you do not object, they are deemed accepted; if you object, you may terminate as of the effective date.

12. Final provisions

Croatian law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Place of jurisdiction is the competent court in Zagreb, to the extent permitted by law.

Should any provision be invalid, the remainder of the contract remains in force.

In case of discrepancies the original-language version of the provider applies.